What is the one recurring agenda item your organisation still hasn't managed to close?

Twice a year, most aviation organisations sit down for a formal management review: a look back at what worked, what slipped, and what needs deciding before the next cycle starts.

It is easy to treat these sessions as a compliance checkbox, another meeting to get through. In practice, a management review is one of the clearest windows into how seriously an organisation takes its own safety and quality system. The agenda items that keep reappearing meeting after meeting, unresolved, tell you more than the ones that get closed quickly.

Preparing for these reviews, and following through on what comes out of them, is where a lot of the real work happens.